On May 12, 2017, a young anesthesiologist was sitting in front of a computer in an administrative room at the Royal London Hospital, a major surgical and trauma center in northeast London.
It was lunchtime and he was quickly devouring his chicken curry and chips while simultaneously checking his email before he was called back into surgery. But the computer was giving him fits. He couldn’t log in, and it appeared the hospital email system was down… again.
Frustrated, he shared a collective grumble with the other doctors in the room who were also having trouble with....More>>>